Services that need real durations
Nail menus often include SNS, BIAB, gel, shellac, acrylics, infill, removals, pedicures and add-ons. BeautiDesk keeps duration and pricing visible before the customer commits.
Technician or first available
Regular clients can book their favourite technician. New customers can choose first available and get the fastest open slot.
Fewer confirmation calls
- Booking confirmation SMS.
- Reminder SMS for upcoming appointments.
- YES/NO reply status for front-desk review.
- Optional owner alert SMS for new bookings.
Client history for repeat visits
Client records and appointment history help a salon remember preferences, notes and visit timing without forcing staff to search through separate tools.
Set up a nail menu that books the right time
Create a separate service for each treatment the salon sells, and enter the full chair time including soak-off or removal.
- Removals and soak-offs.
- BIAB, builder gel and SNS overlays.
- Acrylic full sets and infills.
- Shellac and gel manicures.
- Pedicures and nail art add-ons.
Clients can select more than one service in one booking. BeautiDesk adds the durations and prices together, so a gel manicure with a pedicure books the time both services need. Check the booking page against your real appointment times before sharing the link.
One calendar for technicians, walk-ins and phone bookings
Staff can add phone and walk-in appointments in the merchant workspace, so online and front-desk bookings share one calendar. Starter covers up to 3 staff; Pro covers up to 10 staff with unlimited bookings. Use the workspace from a desktop browser, iPhone or iPad at the nail bar.
Reminders that suit infill cycles
Confirmation and reminder SMS go to Australian mobile numbers. The salon chooses how many hours before the appointment the reminder is sent; the default is 24 hours. Clients can reply YES to confirm or NO to ask for a change, and the reply shows up for staff in the workspace.
For regular infills, Client Care can send a rebooking SMS when a saved cycle becomes due. It only sends to clients with recorded consent, no future booking and no STOP reply. Client Care is available on Starter, Pro, Business and Premium while billing access is active. See how salon SMS reminders work →
Let clients move their own appointment
After booking online, the client gets a Manage booking link on the confirmation screen and in the calendar file. Turn on customer self-manage to let clients cancel or reschedule there. The salon sets the cutoff hours and how many times a booking can be rescheduled. If you prefer to handle every change yourself, ask clients to contact the shop instead.
Close bookings for a day
If a technician is away or the salon is closed for training, pause new bookings for that date from the calendar. Existing appointments are kept. The salon can also pause its whole public booking page.
Where BeautiDesk fits — and where it does not
BeautiDesk suits owner-operated nail bars and small teams that want a branded booking page, technician calendars, client notes and SMS reminders. It is not a payroll system or a full enterprise POS replacement.
If you are comparing options, start with the salon software comparison or the Fresha comparison.
What to test during the trial
- Book a two-service appointment and check the total time offered.
- Book with a named technician and with first available.
- Send yourself a confirmation and reminder SMS.
- Add a phone booking and check it appears in the same calendar.
- Try a reschedule from the client booking link if self-manage is on.