Skip to content
BeautiDesk Start free trial
Menu

Nail salon booking software

Online booking for nail salons that run on timing and technicians.

BeautiDesk helps nail salons show services, prices and durations clearly while keeping technicians, customers and SMS reminders aligned.

Quick answer

BeautiDesk is a nail salon booking system for Australian studios that need clear nail service menus, staff selection, client notes and SMS confirmation workflows. It is useful for salons moving from phone-only booking to a branded booking page.

Starter costs AUD $49.99 per month for 1 studio, up to 3 staff, 300 bookings and 50 monthly SMS credits for Australian mobile numbers. Start with a 14-day no-card trial and 20 trial SMS credits. See Starter limits and costs →

Services that need real durations

Nail menus often include SNS, BIAB, gel, shellac, acrylics, infill, removals, pedicures and add-ons. BeautiDesk keeps duration and pricing visible before the customer commits.

Technician or first available

Regular clients can book their favourite technician. New customers can choose first available and get the fastest open slot.

Fewer confirmation calls

  • Booking confirmation SMS.
  • Reminder SMS for upcoming appointments.
  • YES/NO reply status for front-desk review.
  • Optional owner alert SMS for new bookings.

Client history for repeat visits

Client records and appointment history help a salon remember preferences, notes and visit timing without forcing staff to search through separate tools.

Set up a nail menu that books the right time

Create a separate service for each treatment the salon sells, and enter the full chair time including soak-off or removal.

  • Removals and soak-offs.
  • BIAB, builder gel and SNS overlays.
  • Acrylic full sets and infills.
  • Shellac and gel manicures.
  • Pedicures and nail art add-ons.

Clients can select more than one service in one booking. BeautiDesk adds the durations and prices together, so a gel manicure with a pedicure books the time both services need. Check the booking page against your real appointment times before sharing the link.

One calendar for technicians, walk-ins and phone bookings

Staff can add phone and walk-in appointments in the merchant workspace, so online and front-desk bookings share one calendar. Starter covers up to 3 staff; Pro covers up to 10 staff with unlimited bookings. Use the workspace from a desktop browser, iPhone or iPad at the nail bar.

Reminders that suit infill cycles

Confirmation and reminder SMS go to Australian mobile numbers. The salon chooses how many hours before the appointment the reminder is sent; the default is 24 hours. Clients can reply YES to confirm or NO to ask for a change, and the reply shows up for staff in the workspace.

For regular infills, Client Care can send a rebooking SMS when a saved cycle becomes due. It only sends to clients with recorded consent, no future booking and no STOP reply. Client Care is available on Starter, Pro, Business and Premium while billing access is active. See how salon SMS reminders work →

Let clients move their own appointment

After booking online, the client gets a Manage booking link on the confirmation screen and in the calendar file. Turn on customer self-manage to let clients cancel or reschedule there. The salon sets the cutoff hours and how many times a booking can be rescheduled. If you prefer to handle every change yourself, ask clients to contact the shop instead.

Close bookings for a day

If a technician is away or the salon is closed for training, pause new bookings for that date from the calendar. Existing appointments are kept. The salon can also pause its whole public booking page.

Where BeautiDesk fits — and where it does not

BeautiDesk suits owner-operated nail bars and small teams that want a branded booking page, technician calendars, client notes and SMS reminders. It is not a payroll system or a full enterprise POS replacement.

If you are comparing options, start with the salon software comparison or the Fresha comparison.

What to test during the trial

  • Book a two-service appointment and check the total time offered.
  • Book with a named technician and with first available.
  • Send yourself a confirmation and reminder SMS.
  • Add a phone booking and check it appears in the same calendar.
  • Try a reschedule from the client booking link if self-manage is on.

Nail salon booking FAQ

Can BeautiDesk manage nail services with different durations?

Yes. Add each nail service, such as SNS, BIAB, shellac, acrylic sets, infills, removals and pedicures, with its own price and duration. When a client selects more than one service, BeautiDesk adds the durations and prices together.

Can clients choose a nail technician?

Yes. Clients can choose a preferred technician or first available, while the salon manages staff schedules and appointment status in the workspace.

Does BeautiDesk replace phone booking?

It can reduce routine booking calls by letting clients choose service, staff, date and time online. Staff can still create and update bookings from the merchant workspace.

Can a nail salon keep its own brand?

Yes. BeautiDesk is designed as a branded booking system for the salon, not a shared marketplace listing.

Does it work for busy multi-staff salons?

Yes. Starter covers 1 studio and up to 3 staff. Pro covers up to 10 staff with unlimited bookings, and larger plans add team and roster controls.

Can BeautiDesk remind clients when an infill is due?

Yes, with Client Care. Save a rebooking cycle for a client who has given consent, and BeautiDesk can send an SMS with a booking link when the visit becomes due. Nothing is sent if the client already has a future booking or has replied STOP.

Can clients reschedule or cancel their own nail appointment?

Yes, if the salon turns on customer self-manage. The salon sets the change cutoff hours and a reschedule limit, or can ask clients to contact the shop instead.

How much does BeautiDesk cost for a nail salon?

Starter costs AUD $49.99 per month for 1 studio, up to 3 staff, 300 bookings and 50 monthly SMS credits for Australian mobile numbers. The 14-day no-card trial includes 20 trial SMS credits.

Launch nail bookings without rebuilding your whole website.

Start with a branded booking page, technician calendar, client records and SMS-ready workflow.

Start 14-day trial