Connect your shop to ChatGPT.
A step-by-step guide for merchants using BeautiDesk Business with their own ChatGPT account.
Before you start
BeautiDesk Business is currently a limited pilot for invited merchants. A BeautiDesk subscription alone does not enable pilot access.
- You need your own ChatGPT account and access to the BeautiDesk Business plugin.
- Use a BeautiDesk merchant account authorised to manage the shop you want to connect.
- For your first connection, use ChatGPT in a web browser. Keep the authorization steps in that same browser.
Not invited yet? Request early access and include your business name.
Connect your shop
- Open BeautiDesk Business in ChatGPT. Use the plugin link below. If the page is unavailable for your account, contact support about pilot access.
- Choose Connect. If an account is already listed but its access needs renewing, open that account’s menu and choose Reconnect.
- Sign in to BeautiDesk when prompted. Being signed in to ChatGPT does not sign you in to BeautiDesk.
- Check the shop name and requested access. Continue only when the displayed business is the shop you intend to connect.
- Return to ChatGPT. Select BeautiDesk Business in a chat and ask it to show your connected business name and services.
Ask your first question
Start with a read-only question to check that the correct shop is connected.
“Which shop am I connected to? Show my services and prices.”
“Show next Tuesday’s appointments in my shop’s timezone.”
“Where can I change my opening hours in BeautiDesk?”
When you want to make a change, name the appointment or service and say exactly what should change. For example: “Move Alex’s Tuesday eyebrow appointment to 11:30 am with the same staff member.”
ChatGPT may ask for missing details or permission when needed. Check the final result: a prepared draft is not a saved change. Supported changes can be saved within your authorised access; other tasks may open BeautiDesk for review.
Your shop. Your permissions.
The connection is tied to the BeautiDesk business you authorise. Check its name on the connection page before using the plugin. Access depends on your merchant role and the permissions granted.
You use your own ChatGPT account. Its plan and usage limits apply separately from your BeautiDesk subscription.
To remove access, open ChatGPT connection in BeautiDesk and choose Disconnect. Disconnecting revokes that connection; it is not just signing out on one device.
Connection help
ChatGPT lists an account, but calls fail
An account entry or the presence of a Reconnect menu item does not prove the connection is currently usable. Open the account menu in ChatGPT, choose Reconnect, check the shop name and try the first read-only question again.
You disconnected and want to connect again
Open ChatGPT connection in BeautiDesk and choose Reconnect ChatGPT. On the plugin page, use Connect or the existing account’s Reconnect action.
You see an expired request or browser message
Start again from the plugin’s Connect or Reconnect action. Complete the new sign-in and approval in the same browser instead of reopening an old approval link.
The mobile app says “Failed to connect”
Try the connection in ChatGPT on the web. A mobile error alone does not identify the cause. If it continues, contact support with the time, device, business name and screenshot. Do not include passwords or verification codes.
Common questions
Do I need to reconnect on every device?
A valid connection belongs to your ChatGPT account. Changing devices should not, by itself, require a new BeautiDesk authorization. If access was revoked or expired, reconnect before using it again.
Is BeautiDesk Business for my customers?
BeautiDesk Business is for authorised merchants and staff. Customers should use your shop’s existing booking link to choose a service and appointment time.
Can I keep using the BeautiDesk dashboard?
Yes. You can continue using the merchant dashboard alongside ChatGPT. Always check the saved result when either tool changes an appointment or business setting.
Need a hand? Contact BeautiDesk support.