Merchant and Apple app support
Email us for help with login, setup, calendars, staff access, SMS reminders, membership tools, billing or the iPhone and iPad apps.
Email supportApp Store support URL
BeautiDesk Support
Help for salon owners, staff members, booking customers and Apple app users.
Booking customer support
If you booked an appointment with a salon, contact the salon directly first. BeautiDesk can help with booking link issues, confirmation links and technical problems.
Manage bookingBilling support
For subscription, invoice or payment questions, include the salon name, account email and a short description of the issue.
Billing helpPrivacy requests
For account data, customer records or privacy questions, read the privacy policy and email us with the relevant salon or account details.
Privacy policyWhat to include
- Your salon name or BeautiDesk account email.
- The page, app screen or booking link where the issue happened.
- The approximate time of the issue and your device type.
- For billing issues, include the Stripe receipt or invoice number if available.
Response time
During early launch, BeautiDesk support is handled by email. We aim to reply to business-critical booking, login and billing issues first.