Repeat appointments without extra admin
Lash infills, brow maintenance and regular visits benefit from customer records, booking history and reminder messages that keep clients coming back.
Artist preference built into booking
Clients can choose a favourite lash or brow artist, while new customers can book first available. The salon keeps control of service duration and staff availability.
Less missed communication
- Confirmation SMS after booking.
- Reminder SMS before the appointment.
- Owner alert SMS for new bookings when enabled.
- NO or unclear replies surfaced for staff follow-up.
Built for branded salons
BeautiDesk keeps the customer experience around the studio's own booking page instead of pushing clients into a marketplace profile.
Set up lash and brow services clearly
Give each treatment its own service, price and full appointment time, so clients only see times your artists can actually deliver.
- Classic, hybrid and volume full sets.
- Infills at the intervals your studio offers.
- Lash lifts and tints.
- Brow lamination, shaping and tinting.
- Removals, plus a patch test service if your studio requires one.
Clients can combine services in one booking, and BeautiDesk adds the durations and prices together.
Infill reminders with Client Care
Client Care can send a rebooking SMS with a booking link when a client’s saved cycle becomes due. It only sends to clients with recorded consent and a mobile number, and it re-checks consent, plan access, STOP status and future bookings immediately before sending. Client Care is available on Starter, Pro, Business and Premium while billing access is active.
Confirmations and replies the front desk can act on
- A confirmation SMS after the booking is made.
- A reminder SMS at the number of hours before the appointment you choose (24 by default).
- YES, CONFIRM or OK replies mark the appointment as confirmed.
- NO, CHANGE, RESCHEDULE or CANCEL replies are flagged for staff follow-up.
Confirmation and reminder templates can be edited in the workspace. Read the full SMS reminder guide →
Client notes for repeat appointments
Keep notes and booking history in the client record, so the next artist can see what the client had last time and what they prefer before the appointment starts.
Built for solo artists and small studios
Starter covers 1 studio, up to 3 staff and 300 bookings a month. Run the day from an iPhone, iPad or desktop browser, and pause new bookings for a date when you are away or fully booked. Existing appointments are kept.
Let clients manage their own booking
After booking online, clients get a Manage booking link on the confirmation screen and in the calendar file. With customer self-manage turned on, they can cancel or reschedule there within the cutoff hours and reschedule limit you set. If you prefer to handle changes yourself, ask clients to contact the studio instead.
What to test during the trial
- Book a lash lift with a brow tint and check the total time.
- Book a named artist and first available.
- Reply YES and NO to a test reminder and review how each reply appears.
- Save a Client Care cycle for a consented test client.
- Pause online bookings for one day and check the booking page.