Privacy Policy

1. What BeautiDesk does

BeautiDesk provides booking pages, salon dashboards, staff calendars, client records, SMS reminders, membership tools, billing tools and Apple app experiences for beauty businesses.

2. Information we collect

Depending on how you use BeautiDesk, we may process account details, business details, staff profiles, service menus, appointment records, customer names, phone numbers, emails, booking notes, SMS delivery status, billing status and support messages.

The Apple apps may also store app preferences and cached salon data on the device so owners and staff can work more quickly. We do not sell personal information.

3. How we use information

• To create, manage and confirm salon appointments.
• To show schedules, staff availability, customer history and service details to authorised salon users.
• To send booking confirmations, reminders and customer service messages when enabled by a salon.
• To manage merchant subscriptions, invoices and billing status.
• To secure accounts, investigate abuse and provide support.
• To improve site performance, product reliability and user experience.

4. Service providers

BeautiDesk uses trusted service providers to operate the product. These may include hosting and edge infrastructure, database and authentication providers, payment processors, SMS providers, analytics tools and error monitoring tools.

Payment card details are handled by Stripe. BeautiDesk does not store full payment card numbers on our servers.

5. Analytics

We may use analytics tools such as Google Analytics and Microsoft Clarity to understand page performance, product usage and technical issues. These tools help us improve BeautiDesk and are configured through our production website environment.

6. Apple Wallet and memberships

BeautiDesk may support salon membership cards and loyalty experiences, including Apple Wallet-compatible passes. Membership information is used to provide the membership feature for the salon and its customers.

7. Data ownership for salons

Salon customer data belongs to the salon account that collected it. BeautiDesk provides tools to store, manage and export that data for the salon. We do not turn salon customer lists into a shared marketplace.

8. Security and retention

We use access controls, authentication, encrypted secrets and platform security controls to protect data. We retain information for as long as needed to provide BeautiDesk, comply with legal obligations, resolve disputes and maintain product security.

9. Your choices

You may request access, correction or deletion of personal information, subject to account ownership, legal retention requirements and the rights of the salon that collected the booking data.

Salon customers should usually contact the salon first for appointment changes, cancellations or customer record requests. BeautiDesk can help route support requests when needed.

10. Contact

For privacy questions, email [email protected].